Refund policy

Return & Refund Policy — SHYD.PK

We have a 7-day return policy, which means you have 7 calendar days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at shyd.pk@outlook.com or message us on WhatsApp at 0329 6811921. Returns will need to be sent to the following address:

SHYD.PK
Bahawalpur, Punjab, Pakistan
Postcode: 63100

If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always reach us for any return question at shyd.pk@outlook.com or 0329 6811921.

Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exceptions / non-returnable items
We cannot accept returns on sale items or gift cards. If you have any questions or concerns about your specific item, please get in touch.

Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We'll notify you once we've received and inspected your return, and let you know whether the refund was approved. If approved, you'll be refunded to your original payment method within 10 business days. Please remember it can take additional time for your bank or payment provider to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at shyd.pk@outlook.com.